L2 Concerns Detail Editor
Concern #370 | Misalignment of Expectations
Title
Misalignment of Expectations
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Description
Differences between government expectations and PHC scope of work.
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Origin
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Desired Outcome
Maintain shared understanding of deliverables and success metrics.
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What Could Go Wrong
Conflict or dissatisfaction with service outcome.
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Current Situation
Project objectives not fully aligned at inception.
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Strategy Narrative (JSON)
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Proposed Strategy
Establish clear deliverables and review alignment regularly.
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Action Strategy (JSON List)
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Cause
Poor initial briefing
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Event
Expectation mismatch
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Consequence
Contract friction
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Notes
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