L2 Concerns Detail Editor
Concern #443 | Confidentiality and Use of Information on PHC Port (Primary)
Title
Confidentiality and Use of Information on PHC Port (Primary)
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Description
Participants are unsure what information will be captured, how it will be written up on PHC Port, who will be able to see it, and how confidentiality/anonymity will be protected.
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Origin
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Desired Outcome
A clear, agreed information-governance agreement for PHC Port entries: what is collected, how it’s stored, how it’s anonymised, who can access it (private/group/public), and how consent works.
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What Could Go Wrong
Sensitive details are published (even indirectly) and a contributor is identifiable; loss of trust and withdrawal; reputational damage to PHC Port and the group; potential legal/privacy exposure depending on jurisdiction/content.
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Current Situation
Reassurance is given (anonymity, no names, meetings not recorded) but participants still request a meeting to clarify visibility, next steps, and who sees what; public video/Facebook discussion increases risk.
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Strategy Narrative (JSON)
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Proposed Strategy
Create a one-page "PHC Port Confidentiality & Publishing Options" guide (audience levels, anonymity options, time-delay, approval workflow); add explicit consent and approval step before publishing; define retention/deletion/redaction rules.
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Action Strategy (JSON List)
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Cause
No explicit written agreement defining data capture, anonymisation standard, audience, and consent workflow.
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Event
A participant shares sensitive experiences for documentation on PHC Port.
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Consequence
Risk of unwanted exposure (or perceived exposure) leading to anxiety, refusal to participate, loss of credibility, and project stall.
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Notes
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