L2 Concerns Detail Editor
Concern #483 | Over-Standardisation Without Agreed Flexibility Boundaries
Title
Over-Standardisation Without Agreed Flexibility Boundaries
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Description
Attempting to standardise everything can be unrealistic; failing to define where flexibility is allowed leads to conflict, exceptions, and uncontrolled divergence.
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Origin
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Desired Outcome
Clear agreement exists on what must be standardised and what can remain flexible, with governance for exceptions and measurable impacts.
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What Could Go Wrong
Either excessive divergence (lost benefits) or excessive rigidity (failed adoption); uncontrolled exceptions create complexity; the programme stalls in debate.
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Current Situation
There is pressure to unify processes across diverse organisations, but not all processes can realistically be made identical.
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Strategy Narrative (JSON)
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Proposed Strategy
Define a process standardisation framework; classify processes (core/common vs local); implement exception governance; measure cost/risk of deviations.
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Action Strategy (JSON List)
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Cause
An ‘either/or’ approach to standardisation instead of a calibrated model.
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Event
Teams cannot agree on which processes must be common and which can vary.
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Consequence
Design churn, customisation pressure, and weaker benefit realisation.
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Notes
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