PHC Port | Order Efficiency

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Project: Mussomeli Smart Tourism & Hospitality Network

Project-Framing Questions

A regional tourism integration project connecting accommodation, restaurants, and heritage sites through a shared digital platform. Designed to improve visitor experience and local economic activity while preserving Mussomeli’s cultural identity. The PHC Service provides transparent monitoring and measurable community impact reporting.

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Business Information

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BIQ01 - What is the official name of your organisation/project (and any registration number if you have one, plus main contact, email address and phone number)?
No answer provided.
BIQ02 - Are you registered (NGO / CBO / company / informal group)? If not, do you want to register?
No answer provided.
BIQ03 - What location(s) do you operate in (town/county/region)? Any plans to expand?
No answer provided.
BIQ04 - What problem are you solving in one sentence?
No answer provided.
BIQ05 - What does "success" look like for you in 6 months and 12 months?
No answer provided.
BIQ06 - What is your biggest constraint right now (money / people / equipment / skills / trust / transport / time / other)?
No answer provided.
BIQ07 - What are the top 3 priorities you want help with immediately?
No answer provided.
BIQ08 - What partners do you already work with (government, clinics, schools, NGOs, churches, local leaders)?
No answer provided.
BIQ09 - What systems do you currently use (paper notebook, WhatsApp, Excel, Google Drive, website, none)?
No answer provided.
BIQ10 - Do you have permission/consent from people on your register to store/use their data for support services?
No answer provided.

Products and Services

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PSQ01 - What service can you name, with brief description of each that will help the beneficiaries of your project?
No answer provided.
PSQ02 - List your current services (what you do today), and for each: how often and for how many people per month?
No answer provided.
PSQ03 - Which services are most needed but you cannot currently deliver?
No answer provided.
PSQ04 - What are the top 5 needs reported by beneficiaries of your project (health, safety, work, school, counselling, etc.)?
No answer provided.
PSQ05 - What is the service pathway right now? (How does a person join → receive help → follow-up?)
No answer provided.
PSQ06 - What makes your approach different from other organisations (if any)?
No answer provided.
PSQ07 - What "minimum service package" could you reliably deliver every month if basic funding existed?
No answer provided.
PSQ08 - What does a typical case look like from first contact to resolution?
No answer provided.
PSQ09 - What are the risks/harm points in service delivery (stigma, security threats, exploitation, misinformation)?
No answer provided.
PSQ10 - How do you measure whether a service worked? (simple indicators)
No answer provided.
PSQ11 - What services could be delivered remotely (WhatsApp/phone) vs require physical presence?
No answer provided.

Premises and Equipment

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PEQ01 - What equipment do you have? mobile phone? pc? printer? monitor? - list all you have.
No answer provided.
PEQ02 - How do we contact you? Telephone number? Office Address? Main Contact? Number of people in the management team? Number of people that the project will address?
No answer provided.
PEQ03 - Where are you working from? Would the office address be your home? a community centre? an internet cafe?
No answer provided.
PEQ04 - What equipment is working reliably, and what is broken / missing / shared / borrowed?
No answer provided.
PEQ05 - How stable is your electricity and internet (daily / weekly outages)?
No answer provided.
PEQ06 - Where is your data stored (paper files, phone, laptop)? Is there a backup?
No answer provided.
PEQ07 - Do you have a safe place to store sensitive records?
No answer provided.
PEQ08 - Do you have transport (walking, bicycle, motorbike, car, public)? Biggest travel barrier?
No answer provided.
PEQ09 - What are your printing/scanning options (none / pay-per-use shop / own printer)?
No answer provided.
PEQ10 - If you had a small "starter kit" (phone + laptop + printer), who would be responsible for it?
No answer provided.
PEQ11 - What does your workspace need to become functional (desk, chair, lockable cabinet, internet router, etc.)?
No answer provided.
PEQ12 - What would be the ideal operating base in 6 months (home office / shared centre / rented office)?
No answer provided.
PEQ13 - What security risks exist at your premises (theft, harassment, privacy exposure)?
No answer provided.

People

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PQ01 - Who are the key roles today (leader, admin, outreach, finance, volunteer coordinator)? Names + roles.
No answer provided.
PQ02 - How many are active weekly (not just "on the list")?
No answer provided.
PQ03 - What skills do you have in the team (counselling, healthcare links, social work, advocacy, fundraising, admin, IT)?
No answer provided.
PQ04 - What skills are missing that you need most urgently?
No answer provided.
PQ05 - What training would help most (basic safeguarding, data handling, case management, fundraising, reporting)?
No answer provided.
PQ06 - How do you recruit and manage volunteers (screening, agreements, supervision)?
No answer provided.
PQ07 - Do you have a safeguarding lead / safeguarding rules? If not, who could be assigned?
No answer provided.
PQ08 - What is your communication rhythm (weekly meeting, WhatsApp group, ad-hoc)?
No answer provided.
PQ09 - What conflicts or workload risks exist (burnout, role confusion, disagreements)?
No answer provided.
PQ10 - If funding arrived, which 3 positions would you pay first (and why)?
No answer provided.

Finance

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FQ01 - Do you have any current income (donations, grants, sales, membership, events)? Rough monthly average.
No answer provided.
FQ02 - What are your fixed monthly costs (rent, airtime, transport, printing, internet)?
No answer provided.
FQ03 - What costs are unpredictable emergencies (medical cases, relocation, safety incidents)?
No answer provided.
FQ04 - What are the top 10 things you spend money on when you have it?
No answer provided.
FQ05 - Do you keep records (cashbook, receipts, mobile money statements)? Who holds them?
No answer provided.
FQ06 - Do you have, or intend to open, a bank/mobile money account in the organisation name? If not, what do you use?
No answer provided.
FQ07 - What is the smallest funding amount that would make a real difference this month?
No answer provided.
FQ08 - What is your 12-month "ideal budget" (even if rough)?
No answer provided.
FQ09 - What funding have you tried before (who, when, result)?
No answer provided.
FQ10 - What would you consider "good governance proof" to show donors money is safe (reports, receipts, photos, beneficiary confirmations)?
No answer provided.

Marketing

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MQ01 - Who is your audience: donors, local community, government, clinics, schools, families, beneficiaries?
No answer provided.
MQ02 - What channels do you currently use (WhatsApp, Facebook, TikTok, radio, church announcements, community meetings)?
No answer provided.
MQ03 - Do you have any assets: logo, photos, short video, testimonials, case stories?
No answer provided.
MQ04 - What is your "one sentence" message to donors?
No answer provided.
MQ05 - What is your "one sentence" message to beneficiaries?
No answer provided.
MQ06 - What questions do people ask most often about your project (and what answers do you give)?
No answer provided.
MQ07 - Do you have a list of contacts (supporters / organisations)? How many?
No answer provided.
MQ08 - What partnerships would unlock growth fastest (hospital, police, school, local government, NGO)?
No answer provided.
MQ09 - What events could you run quarterly (awareness day, clinic day, school session, community meeting)?
No answer provided.
MQ10 - What proof would be easiest for you to publish monthly (numbers helped, photos of deliveries, short story, receipts summary)?
No answer provided.