PHC Port | Order Efficiency

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Project: Zeitgeist Movement

Project-Framing Questions

The Zeitgeist Movement is a global sustainability activist group working to bring the world together for the common goal of species sustainability before it is too late. It is a social movement, not a political one, with over 1100 chapters across nearly all countries. Divisive notions such as nations, governments, races, political parties, religions, creeds or class are non-operational distinctions in the view of The Movement. Rather, we recognize the world as one system and the human species as a singular unit, sharing a common habitat. Our overarching intent could be summarized as 'the application of the scientific method for social concern.

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Business Information

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BIQ01 - What is the official name of your organisation/project (and any registration number if you have one, plus main contact, email address and phone number)?
The Zeitgeist Movement (TZM) (global, decentralised grassroots movement). Registration: varies by local group; the movement as a whole is an informal global network. [TBC] Main contact: typically via the TZM community website and community platforms (Discord / forum). [Add email/phone for your local point of contact]
BIQ02 - Are you registered (NGO / CBO / company / informal group)? If not, do you want to register?
Status: Informal global network; local chapters / groups may be registered separately depending on country. [TBC] Intent to register: Only where it unlocks local capability (banking, venues, partnerships), while keeping the movement decentralised.
BIQ03 - What location(s) do you operate in (town/county/region)? Any plans to expand?
Operating locations: Global (online-first), with pockets of active local groups. Examples mentioned: Germany, Iceland, Italy, Mongolia, Czech Republic; Japan rebuilding; India restart interest. [TBC] Expansion: ongoing—supporting new local groups and online workteams as they emerge.
BIQ04 - What problem are you solving in one sentence?
Reduce social and ecological harm by spreading a systems-based, evidence-led “train of thought” and enabling practical activism through decentralised local groups and online workteams.
BIQ05 - What does "success" look like for you in 6 months and 12 months?
6 months: clear onboarding path + reliable listing of active projects/groups/events; durable notes archived (not lost in chat); at least 1–2 integrations between platforms working. 12 months: more active local groups; measurable growth in participation; repeatable playbook for starting groups and running projects with low admin overhead.
BIQ06 - What is your biggest constraint right now (money / people / equipment / skills / trust / transport / time / other)?
Biggest constraint: people/time (volunteer bandwidth) and fragmentation across multiple platforms causing duplicated effort and lost momentum.
BIQ07 - What are the top 3 priorities you want help with immediately?
- Agree a simple “what goes where” coordination model (Discord vs forum vs Nextcloud vs community site). - Implement low-friction integrations (feeds/APIs) so projects/groups/events stay visible and up to date. - Adopt async-first decision capture (agendas/minutes/notes published) to include all time zones.
BIQ08 - What partners do you already work with (government, clinics, schools, NGOs, churches, local leaders)?
Existing partners (mentioned/inferred): internal chapters/groups (e.g., TZM Germany operating Nextcloud), plus aligned communities that could integrate (e.g., ‘Designing the Future’ referenced). External institutional partners not specified in the excerpt. [TBC]
BIQ09 - What systems do you currently use (paper notebook, WhatsApp, Excel, Google Drive, website, none)?
- Discord (discussion/coordination) - Nextcloud (shared resources; contributed by TZM Germany chapter) - TZM Forum (Discourse) – tzm.one (asynchronous knowledge + chapters map + events) - Community website (NextJS + Directus + CDN caching) as an onboarding/start point
BIQ10 - Do you have permission/consent from people on your register to store/use their data for support services?
Personal data: This project (as described) can operate without storing sensitive beneficiary data. If storing member/contact lists, obtain consent, store minimal data, and publish a simple privacy notice. [TBC: what data you plan to store in PHC Port]

Products and Services

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PSQ01 - What service can you name, with brief description of each that will help the beneficiaries of your project?
- Onboarding – help newcomers understand TZM and choose a path to contribute. - Coordination – connect people into projects/workteams and local groups. - Resource sharing – organise guides, notes, and materials for activism. - Local group enablement – starter guidance for forming/restarting groups. - Visibility – maintain an up-to-date directory of projects, groups, and events.
PSQ02 - List your current services (what you do today), and for each: how often and for how many people per month?
Current (from excerpt): online coordination and support via Discord; resource sharing via Nextcloud; asynchronous guidance, maps, and event planning via forum; onboarding via community website. Frequency/people per month: varies by platform activity; not quantified in the excerpt. [TBC]
PSQ03 - Which services are most needed but you cannot currently deliver?
- Reliable, movement-wide visibility of projects/groups without manual gatekeeping. - Inclusive decision-making (async-first) with published agendas/minutes. - Consistent support to help more local groups form and persist.
PSQ04 - What are the top 5 needs reported by beneficiaries of your project (health, safety, work, school, counselling, etc.)?
- Finding active people locally (discoverability of groups/chapters). - Clear, simple onboarding (“where do I start?”). - Project coordination without duplicated effort. - Accessible resources/notes that don’t get buried. - Pathways to meaningful contribution (not just discussion).
PSQ05 - What is the service pathway right now? (How does a person join → receive help → follow-up?)
Pathway: newcomer finds the community website → joins a community space (Discord / forum) → finds a local group or project → collaborates (Discord for quick chat; forum for durable topics; Nextcloud for files) → outputs/notes are published for continuity → follow-up occurs asynchronously.
PSQ06 - What makes your approach different from other organisations (if any)?
Distinctive features (from discussion): decentralised structure; emphasis on grassroots initiative; increasing focus on better knowledge capture (searchable, indexed outputs) and tool integration rather than forcing a single platform.
PSQ07 - What "minimum service package" could you reliably deliver every month if basic funding existed?
- Maintain a “start here” onboarding page. - Keep a current directory of projects/groups/events (even if small). - Publish meeting notes / decisions in a searchable place. - Provide a simple starter kit for new local groups (how to begin + where to list themselves).
PSQ08 - What does a typical case look like from first contact to resolution?
Typical case: person asks to start a group (e.g., India) → receives guidance + links to group map/guide → group is listed/created → recruitment happens via community channels → updates are posted in an indexed place so future members can find and join → periodic events/meetups are organised.
PSQ09 - What are the risks/harm points in service delivery (stigma, security threats, exploitation, misinformation)?
- Fragmentation → duplicated work / slow publishing / “lost” decisions. - Misinformation or over-claiming (clarity about what is official vs unofficial). - Harassment/conflict in online spaces; burnout. - Privacy exposure if member details are shared casually. - Regional access/performance issues (e.g., slow access to EU-hosted services).
PSQ10 - How do you measure whether a service worked? (simple indicators)
- # of active groups/projects listed and updated monthly - time-to-publish agendas/minutes/notes - new joiners reaching a “next action” (join project/group) - participation spread across time zones (async comments vs meeting-only)
PSQ11 - What services could be delivered remotely (WhatsApp/phone) vs require physical presence?
Remote: onboarding, coordination, training/discussion, publishing notes/resources, online campaigns, outreach to other communities. Physical: local meetups, awareness events, collaborations with local institutions, street outreach where relevant.

Premises and Equipment

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PEQ01 - What equipment do you have? mobile phone? pc? printer? monitor? - list all you have.
Distributed/volunteer-run: members generally use personal equipment (mobile phone, laptop/PC). Central “project equipment” not specified. [TBC: any dedicated equipment you want to list]
PEQ02 - How do we contact you? Telephone number? Office Address? Main Contact? Number of people in the management team? Number of people that the project will address?
Primary contact: via community platforms (Discord/forum/community site). Office address: none central (distributed). Management team: volunteer moderators/maintainers across platforms. [TBC names/roles you want recorded] People addressed: general public/newcomers + activists (global). [TBC estimate]
PEQ03 - Where are you working from? Would the office address be your home? a community centre? an internet cafe?
Online-first and distributed: people work from home or local shared spaces; local groups may use community centres/venues for events as needed.
PEQ04 - What equipment is working reliably, and what is broken / missing / shared / borrowed?
Core systems appear to be running (Discord, Nextcloud, community site). One reported issue: forum access/performance from the Philippines (timeouts). [TBC: confirm current reliability by region]
PEQ05 - How stable is your electricity and internet (daily / weekly outages)?
Varies by country/region; as an online network, the movement must assume intermittent connectivity for some members and design async processes accordingly.
PEQ06 - Where is your data stored (paper files, phone, laptop)? Is there a backup?
Data locations: Discord chat logs (limited discoverability), Nextcloud files (private), forum topics (indexable), community site content (CDN cached). Backup: depends on platform backups; use “publish durable outputs in at least one indexable place” as a practical redundancy. [TBC]
PEQ07 - Do you have a safe place to store sensitive records?
Yes, where needed: sensitive records (e.g., any member lists) should be stored in controlled-access systems (private folders) with minimal data retention. [TBC: whether you store any sensitive records]
PEQ08 - Do you have transport (walking, bicycle, motorbike, car, public)? Biggest travel barrier?
Transport is local-group dependent. Online work has minimal travel needs; physical activism relies on volunteers using walking/public transport/cars depending on location. Biggest barrier is time and coordination rather than vehicles. [TBC]
PEQ09 - What are your printing/scanning options (none / pay-per-use shop / own printer)?
Not core to online-first operations. For physical events, printing is typically via local pay-per-use shops or volunteer printers. [TBC]
PEQ10 - If you had a small "starter kit" (phone + laptop + printer), who would be responsible for it?
For any starter kit, responsibility should sit with a named local group lead and be tracked via simple asset register + handover checklist. [TBC: assign role/name]
PEQ11 - What does your workspace need to become functional (desk, chair, lockable cabinet, internet router, etc.)?
Baseline needs are lightweight: stable internet, shared calendars, a place to publish durable notes, and clear routing rules for content. For local groups: meeting space access as needed.
PEQ12 - What would be the ideal operating base in 6 months (home office / shared centre / rented office)?
Ideal base in 6 months: remain distributed, but with a stronger “digital base” (onboarding site + searchable archive + integrated listings). Local groups may choose home office/shared centre depending on context.
PEQ13 - What security risks exist at your premises (theft, harassment, privacy exposure)?
- Online: harassment, doxxing, privacy leakage, account compromise. - Physical: venue safety and local harassment risk depends on region. - Systemic: reliance on a few individuals (single points of failure).

People

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PQ01 - Who are the key roles today (leader, admin, outreach, finance, volunteer coordinator)? Names + roles.
Key roles (from excerpt, names shown as usernames): • Platform contributors/maintainers and moderators (e.g., community site/Discord); • Nextcloud operators (TZM Germany chapter contribution); • Forum maintainers; • Local group organisers. [TBC: confirm which names you want recorded in PHC Port]
PQ02 - How many are active weekly (not just "on the list")?
Not quantified in the excerpt. Some comments suggest only a handful of local groups are consistently active, with broader participation online. [TBC: estimate weekly active contributors]
PQ03 - What skills do you have in the team (counselling, healthcare links, social work, advocacy, fundraising, admin, IT)?
- Community moderation and facilitation - Web development / platform engineering (NextJS/Directus/Vercel; Nextcloud ops) - Documentation and activism guidance (chapters guides, onboarding) - Outreach and online community building
PQ04 - What skills are missing that you need most urgently?
- Dedicated coordination/operations capacity (to reduce duplication without centralising) - Integration engineering (API/RSS/feed automation) - Conflict resolution / community governance facilitation - Local organisers to restart/build groups
PQ05 - What training would help most (basic safeguarding, data handling, case management, fundraising, reporting)?
- Community governance and conflict handling - Data handling/privacy basics - Simple project/case management (actions, notes, follow-up) - Onboarding and local-group starter kit training
PQ06 - How do you recruit and manage volunteers (screening, agreements, supervision)?
Volunteer recruitment appears community-driven (people self-select via Discord/forum). A lightweight approach: publish clear “how to contribute” roles, keep opt-in tasks small, and document work so new volunteers can pick up easily.
PQ07 - Do you have a safeguarding lead / safeguarding rules? If not, who could be assigned?
Safeguarding: For a general activist community, safeguarding is mainly online safety + harassment prevention + privacy rules. Assign a moderation/safeguarding point person per platform and publish simple rules. [TBC: who]
PQ08 - What is your communication rhythm (weekly meeting, WhatsApp group, ad-hoc)?
Rhythm: ad-hoc Discord discussion + periodic meetings (noted as sometimes time-zone unfriendly) + asynchronous forum posts/guides. Improvement aim: async-first with published agendas/minutes.
PQ09 - What conflicts or workload risks exist (burnout, role confusion, disagreements)?
- Burnout and depletion of volunteer manpower - Role confusion across platforms - Tool-choice conflict becoming personal - Single points of failure (few people managing publishing)
PQ10 - If funding arrived, which 3 positions would you pay first (and why)?
- Coordination/ops role (reduce duplication, keep listings current) - Integration engineer (automate feeds/APIs; improve access/performance) - Community moderation/support role (onboarding + safety)

Finance

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FQ01 - Do you have any current income (donations, grants, sales, membership, events)? Rough monthly average.
Income not described in the excerpt; appears primarily volunteer-run with in-kind contributions (e.g., Nextcloud hosting by TZM Germany). [TBC
FQ02 - What are your fixed monthly costs (rent, airtime, transport, printing, internet)?
Fixed costs likely include: domains/hosting (community site/forum), platform services (if any), and basic comms tools. Amounts not provided. [TBC]
FQ03 - What costs are unpredictable emergencies (medical cases, relocation, safety incidents)?
Unpredictable costs could include: urgent hosting/performance fixes, security incidents, local event costs, and travel/venue deposits for physical meetups. [TBC]
FQ04 - What are the top 10 things you spend money on when you have it?
Typical spend categories (inferred): web hosting/CDN, software tooling, local event materials/venue, travel for organisers, printing, outreach media. [TBC]
FQ05 - Do you keep records (cashbook, receipts, mobile money statements)? Who holds them?
Not specified. Recommended: simple records (receipts + monthly summary) held by designated treasurer/ops lead per local group or platform budget. [TBC]
FQ06 - Do you have, or intend to open, a bank/mobile money account in the organisation name? If not, what do you use?
Not specified. For decentralised groups, banking is usually per local entity/group where needed; otherwise personal accounts are used (higher risk). Prefer an organisation account where money is handled regularly. [TBC]
FQ07 - What is the smallest funding amount that would make a real difference this month?
Smallest meaningful funding: enough to remove immediate friction—e.g., hosting/performance improvements (CDN/region access), plus small budget for onboarding content and basic ops tooling. [TBC amount]
FQ08 - What is your 12-month "ideal budget" (even if rough)?
12‑month ideal budget (rough): (1) platform infrastructure + backups/security, (2) small grants for local group events/materials, (3) minimal paid ops/integration time to keep systems cohesive. [TBC amounts]
FQ09 - What funding have you tried before (who, when, result)?
Not specified in the excerpt. Historical funding attempts not discussed. [TBC]
FQ10 - What would you consider "good governance proof" to show donors money is safe (reports, receipts, photos, beneficiary confirmations)?
- Monthly public update (projects/groups/events + progress) - Receipts summary for any shared funds - Links to published notes/minutes and outputs - Simple asset register (if equipment exists)

Marketing

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MQ01 - Who is your audience: donors, local community, government, clinics, schools, families, beneficiaries?
Audience: newcomers to TZM, existing activists, adjacent online communities (Discord/Reddit/Facebook), and potential partners for local action (community organisations and institutions where relevant).
MQ02 - What channels do you currently use (WhatsApp, Facebook, TikTok, radio, church announcements, community meetings)?
Channels (from excerpt/inferred): Discord, community website, forum, Nextcloud (resources), plus external platforms like YouTube, Facebook groups, Subreddits and other Discords for link-sharing/outreach.
MQ03 - Do you have any assets: logo, photos, short video, testimonials, case stories?
Assets mentioned: community website pages; forum with chapter map and events; guides (e.g., chapters guide); historical videos and event references. Logos/photos/testimonials not specified. [TBC]
MQ04 - What is your "one sentence" message to donors?
Support a decentralised, evidence-led movement that helps people organise practical activism and share resources—so participation is easy, visible, and sustained.
MQ05 - What is your "one sentence" message to beneficiaries?
Join the community, find a local group or online project, and take one clear next action—no special status needed.
MQ06 - What questions do people ask most often about your project (and what answers do you give)?
- “Where do I start?” → Start at the community website, then join Discord/forum. - “Is there a group near me?” → Check the chapters/groups map and ask in the relevant channel. - “Why so many platforms?” → Different tools for different strengths; we aim to integrate so work isn’t duplicated or lost. - “How do I start a group?” → Use the starter guide, request a group listing, begin small and publish updates.
MQ07 - Do you have a list of contacts (supporters / organisations)? How many?
Not specified. Likely includes platform member lists and partner contacts by local groups. [TBC: do you maintain a central contact list and approximate size?]
MQ08 - What partnerships would unlock growth fastest (hospital, police, school, local government, NGO)?
Fastest unlocks: partnerships that amplify local action and credibility—community organisations, schools/universities, local government contacts for venues, and aligned NGOs/initiatives. Exact targets not specified in excerpt. [TBC]
MQ09 - What events could you run quarterly (awareness day, clinic day, school session, community meeting)?
- Quarterly online onboarding session (async-first with published notes) - Local meetups / discussion circles - Film/documentary nights or topic teach-ins - Community clean-up / sustainability action days - Collaboration events with aligned groups
MQ10 - What proof would be easiest for you to publish monthly (numbers helped, photos of deliveries, short story, receipts summary)?
- Monthly “what happened” digest (projects started/updated, events run, notes published) - Simple participation metrics (new joiners, active contributors) - Links to outputs (posts, guides, meeting notes) - Receipts summary for any shared spend (if applicable)