Water Access & Pollution

Business Information

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BIQ01 - What is the official name of your organisation/project (and any registration number if you have one, plus main contact, email address and phone number)?

Project name: Water Access & Pollution. Working delivery name: Eco Cycle. Legal entity name (if different): [TBD]. Registration status/number: [TBD]. Main contact: [Name TBD] ([Role TBD]). Email: [TBD]. Phone/WhatsApp: [TBD]. Preferred contact hours: [TBD].

BIQ02 - Are you registered (NGO / CBO / company / informal group)? If not, do you want to register?

Not registered yet (concept-stage project). Intention: register (preferred form: [NGO/CBO/company/TBD]). Support needed: advice on best legal structure, registration steps, and basic governance/finance setup suitable for grants, partnerships, and accountable delivery.

BIQ03 - What location(s) do you operate in (town/county/region)? Any plans to expand?

Country: Haiti. Initial target area(s): [Department/Commune/Neighbourhood TBD]. Current status: not operating yet (planning + setup). Expansion intent: yes, once a pilot area is stable and evidence shows it works (target expansion areas: [TBD]).

BIQ04 - What problem are you solving in one sentence?

Communities in [target area TBD] lack reliable access to safe water and are affected by pollution from unmanaged waste; this project aims to reduce those risks through practical water access steps and waste management improvements.

BIQ05 - What does "success" look like for you in 6 months and 12 months?

These are initial concept targets (baseline still required): - 6 months: complete baseline mapping (water access + waste flows), start a small pilot service in [pilot area TBD], and show early measurable improvement against a defined baseline. - 12 months: scale the pilot approach. Draft outcome ambitions (to be validated): reduce unmanaged waste in the target area by ~70% (baseline definition required) and increase water access coverage to ~40% of the locations identified in scope (scope/definition of "access" still to be agreed).

BIQ06 - What is your biggest constraint right now (money / people / equipment / skills / trust / transport / time / other)?

Primary constraints (early stage): funding, equipment, skills/capability gaps, transport/logistics, and available time for setup and delivery. Trust/legitimacy locally: [TBD / to be built via partners, transparency, and consistent delivery].

BIQ07 - What are the top 3 priorities you want help with immediately?

Immediate priorities: 1) Funding pathway: identify realistic funding options and what evidence/documents are needed to unlock them. 2) Technical capability: access to skilled people for water/WASH planning and waste management (design + safe operations). 3) Logistics: transport + basic field equipment so activities can actually happen (and be evidenced).

BIQ08 - What partners do you already work with (government, clinics, schools, NGOs, churches, local leaders)?

Existing relationship(s): local leaders in the target community/communities (names/roles: [TBD]). Other partners currently engaged: [none yet / TBD]. Partnership targets next: [local school/clinic/municipality/NGO/TBD].

BIQ09 - What systems do you currently use (paper notebook, WhatsApp, Excel, Google Drive, website, none)?

Current working tools (informal/pre-project): paper notes, WhatsApp, Excel, Google Drive, and a basic website presence. Need: a simple, consistent structure for records (contacts, decisions, costs, evidence, and activity logs) so delivery can be tracked and reviewed properly.

BIQ10 - Do you have permission/consent from people on your register to store/use their data for support services?

Intent: yes — consent will be obtained before storing personal data. Current state: consent method/process is not yet formalised (to be defined: written/verbal, what is stored, retention period, and who can access).

Products and Services

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PSQ01 - What service can you name, with brief description of each that will help the beneficiaries of your project?

Concept-stage planned services (not yet operating): - Water access support: [e.g., safe water distribution / point rehabilitation / household treatment support — exact model TBD]. - Waste management support: community education + practical steps to reduce unmanaged waste (collection/segregation and safer disposal routes), with a focus on reducing pollution pathways into living areas and water sources.

PSQ02 - List your current services (what you do today), and for each: how often and for how many people per month?

Current status: services not yet operating (project not started). Draft planning assumptions (to be validated via baseline + feasibility): - Water access activity: monthly cycle, initial reach estimate ~500 people/month (TBD). - Waste management sessions: every ~2 months, initial reach estimate ~200 participants/session (TBD). These figures should be treated as placeholders until the baseline confirms population size, access routes, and realistic capacity.

PSQ03 - Which services are most needed but you cannot currently deliver?

High-need but currently not deliverable (without design, permissions, funding, and partners): piped water infrastructure to homes/blocks, reliable water-point construction/rehab at scale, and any advanced recycling/processing facility beyond basic collection and safe onward disposal.

PSQ04 - What are the top 5 needs reported by beneficiaries of your project (health, safety, work, school, counselling, etc.)?

Early hypothesis (to be validated with beneficiaries during baseline): 1) Health: safer water access to reduce water-related illness. 2) Safety: cleaner public spaces / reduced hazardous waste exposure. 3) Work: paid roles linked to waste collection/handling and local operations. 4) School: sanitation and cleaner surroundings that support attendance. 5) Community awareness: practical guidance on safer waste practices and water handling.

PSQ05 - What is the service pathway right now? (How does a person join → receive help → follow-up?)

Planned pathway (to be finalised): Join: introduction via community leaders + open community meeting + simple registration. Receive help: needs check → assign to a service route (water / waste / both) → deliver activity. Follow-up: light-touch check-ins (WhatsApp/in-person), monthly review of usage/issues, capture evidence (photos, counts, receipts, basic indicators).

PSQ06 - What makes your approach different from other organisations (if any)?

Proposed differentiator (concept-stage): integrate water access actions with waste reduction (because the pollution pathway is part of the water problem), and run it with transparent, reviewable records so progress, decisions, and spend can be evidenced clearly.

PSQ07 - What "minimum service package" could you reliably deliver every month if basic funding existed?

Minimum viable monthly package (draft): - One predictable water-access activity cycle (distribution/support/point maintenance — model TBD). - One community waste action (education + practical collection/segregation steps). - One simple monthly evidence pack: who/where/what delivered, basic counts, costs, and photos.

PSQ08 - What does a typical case look like from first contact to resolution?

Draft "typical case" flow (planned): community identifies need → quick assessment of water + waste situation → choose an intervention route → deliver the intervention → confirm outcomes (basic indicators + beneficiary confirmation) → document what worked/what didn’t for improvement.

PSQ09 - What are the risks/harm points in service delivery (stigma, security threats, exploitation, misinformation)?

Known risk areas to plan around: local security and travel risk, misunderstanding/misinformation about waste practices, unequal access or perceived favouritism, risk of exploitation (especially if goods/services are distributed), and reputational risk if delivery is promised but not sustained.

PSQ10 - How do you measure whether a service worked? (simple indicators)

Draft simple indicators (to confirm during planning): - Water: # households/people with improved access route; # water points supported; basic quality proxy where possible (e.g., chlorine residual where relevant). - Waste: volume/weight collected (if measurable), # hotspots cleaned, participation rate, visible reduction in unmanaged waste at priority sites. - Health proxy (optional): self-reported reduction in water-related illness episodes (careful: not claiming causality, just tracking trends).

PSQ11 - What services could be delivered remotely (WhatsApp/phone) vs require physical presence?

Remote-capable: education, reminders, reporting from community focal points, feedback collection, coordination. Physical presence required: any water delivery/maintenance, any waste collection/transport, site verification, and any activity requiring equipment or safety controls.

Premises and Equipment

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PEQ01 - What equipment do you have? mobile phone? pc? printer? monitor? - list all you have.

Current available equipment (inventory to confirm): mobile phones, laptops/PCs, printer(s), monitor(s). Quantities/condition: [TBD]. Field equipment (storage containers, PPE, testing kits, transport aids): [TBD].

PEQ02 - How do we contact you? Telephone number? Office Address? Main Contact? Number of people in the management team? Number of people that the project will address?

Main contact: [Name TBD] ([Role TBD]). Phone/WhatsApp: [TBD]. Email: [TBD]. Base/office address: [TBD — expected to be a shared community space initially]. Management team: initial core group expected ~5 people (confirm names/roles). Target reach: provisional estimate ~1,000 people in early phase (to be confirmed after baseline and scope definition).

PEQ03 - Where are you working from? Would the office address be your home? a community centre? an internet cafe?

Planned operating base (initial): shared community centre / shared workspace in the target area. Backup/remote working location: [TBD].

PEQ04 - What equipment is working reliably, and what is broken / missing / shared / borrowed?

Likely reliable: phones and at least one laptop. Missing/needs (early assumptions): higher-capacity printing/scanning, dedicated secure storage, and field-ready equipment. Shared/borrowed items: some office equipment and space (details TBD).

PEQ05 - How stable is your electricity and internet (daily / weekly outages)?

TBD — this will be assessed during baseline setup. Expect variability; plan for offline-first record capture and periodic sync when power/internet is available.

PEQ06 - Where is your data stored (paper files, phone, laptop)? Is there a backup?

Planned approach: working notes captured on paper + phone, consolidated into laptop/cloud storage. Backup policy: regular backups to Google Drive (or equivalent) plus a local copy on a second device/storage (details to be finalised).

PEQ07 - Do you have a safe place to store sensitive records?

Not formally confirmed yet. Plan: lockable physical storage for paper + access-controlled digital storage for files. Specific location/controls: [TBD].

PEQ08 - Do you have transport (walking, bicycle, motorbike, car, public)? Biggest travel barrier?

Current transport options (likely): walking, bicycle, public transport. Biggest barriers: availability, cost, and reliability of vehicle hire/transport for moving materials (details TBD).

PEQ09 - What are your printing/scanning options (none / pay-per-use shop / own printer)?

Current expectation: access to an own/shared printer. Scanning: phone scanning + [shop/shared device TBD].

PEQ10 - If you had a small "starter kit" (phone + laptop + printer), who would be responsible for it?

Assigned custodian (proposed): Project Lead / Operations Lead ([Name TBD]) with a simple checkout log for shared use and clear responsibility for maintenance and security.

PEQ11 - What does your workspace need to become functional (desk, chair, lockable cabinet, internet router, etc.)?

Minimum workspace needs (draft): desks/chairs, lockable cabinet, stable power/charging, basic router/data plan, and a small secure area for records and equipment. Exact list depends on confirmed base location (TBD).

PEQ12 - What would be the ideal operating base in 6 months (home office / shared centre / rented office)?

6-month target (draft): a shared centre with dedicated space and secure storage. Rented office only if the delivery model and funding justify it (decision TBD).

PEQ13 - What security risks exist at your premises (theft, harassment, privacy exposure)?

Anticipated risks (to confirm locally): theft of equipment, privacy exposure of beneficiary data, and potential harassment or disruption. Mitigation plan: secure storage, controlled access, minimal sensitive data in the field, and clear incident reporting (details TBD).

People

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PQ01 - Who are the key roles today (leader, admin, outreach, finance, volunteer coordinator)? Names + roles.

Concept-stage team roles (names to be confirmed): - Project Lead: [Name TBD] - Admin/Records: [Name TBD] - Outreach/Community Liaison: [Name TBD] - Finance/Accounts: [Name TBD] - Volunteers/Field Coordination: [Name TBD] (If one person holds multiple roles initially, note it during setup.)

PQ02 - How many are active weekly (not just "on the list")?

Current active weekly team is not confirmed yet. Provisional assumption: a small core group (~5) during early setup, to be validated once roles and availability are confirmed.

PQ03 - What skills do you have in the team (counselling, healthcare links, social work, advocacy, fundraising, admin, IT)?

Expected/available skills (draft, to confirm): community outreach, advocacy, fundraising basics, admin/coordination, and basic IT. Clinical/healthcare links: [TBD]. Technical WASH / waste operations expertise: [TBD].

PQ04 - What skills are missing that you need most urgently?

Urgent gaps (draft): technical WASH/water planning support, practical waste operations design (safe collection/handling/disposal routes), stronger finance/admin controls for grants, and stronger IT/data structure for evidence capture.

PQ05 - What training would help most (basic safeguarding, data handling, case management, fundraising, reporting)?

Priority training needs (early): safeguarding basics, data handling/consent, simple reporting + evidence habits, and basic finance controls (cashbook/receipts). If working with households, add case-style follow-up training (TBD based on delivery model).

PQ06 - How do you recruit and manage volunteers (screening, agreements, supervision)?

Not formalised yet. Proposed approach: recruit via community networks, basic screening/interview, simple volunteer agreement (roles, conduct, safeguarding), and routine supervision/check-ins. Documentation templates and process: [TBD].

PQ07 - Do you have a safeguarding lead / safeguarding rules? If not, who could be assigned?

Safeguarding structure not yet in place. Proposed: assign a Safeguarding Lead role to [Admin/Records Lead – Name TBD] (or another trusted senior person), adopt simple written safeguarding rules, and train the team before field delivery begins.

PQ08 - What is your communication rhythm (weekly meeting, WhatsApp group, ad-hoc)?

Planned comms rhythm: WhatsApp group for daily coordination + a weekly short meeting for planning/review. Formal decision notes captured in a shared log (TBD).

PQ09 - What conflicts or workload risks exist (burnout, role confusion, disagreements)?

Likely risks in early stage: role overlap/confusion, uneven workload on a small core team, and burnout if delivery starts before systems exist. Mitigation: clear role assignment, realistic scope, and a simple review rhythm to surface issues early.

PQ10 - If funding arrived, which 3 positions would you pay first (and why)?

Draft priority hires/pay roles (to confirm): 1) Operations/Project Lead (coordination + delivery reliability) 2) Outreach/Community Liaison (access, trust, participation) 3) Finance/Admin (controls, receipts, reporting) Rationale: these three create basic delivery + accountability; specialist technical roles can then be added as funding allows.

Finance

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FQ01 - Do you have any current income (donations, grants, sales, membership, events)? Rough monthly average.

Project is not yet running; income is not stable. Early indication: small donations and occasional grant support may be possible. A rough figure previously stated was ~$500/month (treat as unverified/provisional until actual records exist).

FQ02 - What are your fixed monthly costs (rent, airtime, transport, printing, internet)?

Fixed costs are not fully defined yet (depends on base and delivery model). A rough early estimate previously stated was ~$300/month covering basics (airtime/data, transport, printing, internet, and minimal workspace costs). Treat as provisional until a real budget is built.

FQ03 - What costs are unpredictable emergencies (medical cases, relocation, safety incidents)?

Likely unpredictable costs (to plan for): medical incidents during field work, emergency transport, replacement of stolen/damaged equipment, security incidents, and short-notice relocations or cancellations.

FQ04 - What are the top 10 things you spend money on when you have it?

Draft spending priorities (early-stage): water-related materials/equipment, waste handling supplies, educational materials, transport/logistics, community meeting costs, office supplies, equipment maintenance, stipends for key roles, connectivity (data/internet), and a small contingency/emergency fund.

FQ05 - Do you keep records (cashbook, receipts, mobile money statements)? Who holds them?

Not formalised yet. Plan: maintain a simple cashbook + receipts file + mobile money statements (where used). Record custodian: Finance/Admin lead ([Name TBD]). Backup copies stored digitally with controlled access.

FQ06 - Do you have, or intend to open, a bank/mobile money account in the organisation name? If not, what do you use?

Intention: open an organisation bank/mobile money account as part of registration. Interim (if any transactions occur): personal accounts may be used short-term, but this is a risk and should be replaced with an organisation account as soon as possible.

FQ07 - What is the smallest funding amount that would make a real difference this month?

Provisional estimate: ~$1,000 would unlock meaningful setup progress (basic equipment, initial transport, baseline activities, and proof of work). Exact amount depends on confirming scope and costs.

FQ08 - What is your 12-month "ideal budget" (even if rough)?

Provisional rough figure previously stated: ~$50,000 for 12 months. This must be rebuilt properly once the delivery model, staffing, logistics, and scale are confirmed.

FQ09 - What funding have you tried before (who, when, result)?

Early-stage / not fully documented yet. Possible past attempts: applications to local NGOs and international agencies; reported outcome: small support from [TBD: name(s)] and/or pending applications. Needs a clean funding history log (who/when/result).

FQ10 - What would you consider "good governance proof" to show donors money is safe (reports, receipts, photos, beneficiary confirmations)?

Minimum governance proof pack (draft): dated activity logs, receipts and simple monthly finance summary, photos of delivery/outputs, beneficiary confirmations (signed/recorded), inventory logs for equipment/materials, and short narrative reporting that links spend → actions → outcomes.

Marketing

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MQ01 - Who is your audience: donors, local community, government, clinics, schools, families, beneficiaries?

Primary audiences (planned): local community/beneficiaries, local leaders and authorities, potential donors/funders, and potential delivery partners (schools/clinics/NGOs). Specific named stakeholders: [TBD].

MQ02 - What channels do you currently use (WhatsApp, Facebook, TikTok, radio, church announcements, community meetings)?

Current/likely channels: WhatsApp, Facebook, local radio, community meetings, and announcements via local leaders/church/community networks. TikTok/other: [TBD].

MQ03 - Do you have any assets: logo, photos, short video, testimonials, case stories?

Some initial communications assets exist or are planned: logo, basic photos/video, and early testimonials/case stories once pilot activity starts. Current asset library status/location: [TBD].

MQ04 - What is your "one sentence" message to donors?

Fund a practical, evidence-driven pilot that improves safe water access and reduces waste pollution in target communities — with clear monthly proof of what was delivered and what changed.

MQ05 - What is your "one sentence" message to beneficiaries?

We’re here to work with you to improve access to safer water and reduce harmful waste in your area — step by step, with visible results.

MQ06 - What questions do people ask most often about your project (and what answers do you give)?

Expected common questions (to confirm once engagement starts): - "What exactly will you provide?" → We will start with a pilot plan and clearly state what is included/excluded. - "Who gets help first?" → Selection will be transparent and based on agreed criteria. - "Is it free / how is it funded?" → Funding model explained openly; no hidden charges to beneficiaries. - "How do we know it’s real?" → Monthly proof pack (photos, counts, receipts summary, and community confirmation).

MQ07 - Do you have a list of contacts (supporters / organisations)? How many?

A preliminary contacts list exists or is being built. Provisional size previously stated: ~50 contacts (supporters/organisations), to be verified and cleaned (names, roles, consent to contact, and notes).

MQ08 - What partnerships would unlock growth fastest (hospital, police, school, local government, NGO)?

Most enabling partnerships (likely): local government/municipality (access + permissions), NGOs (technical support + funding pathways), and schools/clinics (trusted community access points). Specific targets and contacts: [TBD].

MQ09 - What events could you run quarterly (awareness day, clinic day, school session, community meeting)?

Draft quarterly events (pilot-friendly): community awareness day, school session on waste + water handling, public community meeting for transparency/reporting, and a practical clean-up or hotspot intervention day (depending on safety and permissions).

MQ10 - What proof would be easiest for you to publish monthly (numbers helped, photos of deliveries, short story, receipts summary)?