Project:
369 - OPEN DWP - Social Benefits
Description:
UC requires claimants to prove they are not trading even when no trading activity exists.
Desired Outcome:
Shift burden to UC staff to verify trading based on evidence rather than assumption.
What Could Go Wrong:
Claimants unable to provide 'business evidence' risk sanctions or being denied correct conditionality.
Current Situation:
UC requested invoices, receipts, marketing materials, VAT records, and customer lists for a business that has generated no activity for 5 years.
Action Strategy:
State clearly in journal and meeting that documents do not exist because business is not trading; request reclassification.
Concern Category:
Location:
Analysis: Not available
No snapshots found.