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project_id: 464 - The Matrix Programme - Concerns (16)

Concern #474 - Qualification Gatekeeping Causes Capability Loss in High-Impact Government Programmes

Project:
464

Description:
Recruitment rules that require specific professional memberships/qualifications (e.g., CCAB/CIMA plus IRM certification) can exclude candidates with substantial real-world risk, assurance, and service governance experience. This can reduce the programme?s ability to identify and manage service delivery risks effectively, particularly in complex multi-supplier, cross-department transformations such as Neo/Matrix.

Desired Outcome:
Selection and governance processes recognise and utilise proven delivery competence alongside credential requirements, so the programme strengthens real operational control and performance.

What Could Go Wrong:
Capable candidates are screened out early; the team becomes over-weighted toward paper compliance; risks remain poorly challenged; audit recommendations are closed administratively; supplier assurance becomes checklist-based rather than evidence-based.

Current Situation:
The role?s essential criteria mandate specific qualifications, creating a predictable sift failure mode even where relevant experience and delivery evidence exists.

Action Strategy:
Introduce a capability-based equivalency route using evidence packs and practical assessments; where gating persists, use external governance support to ensure capability still feeds delivery control.

Analysis: Not available

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