Project:
369 - OPEN DWP - Social Benefits
Description:
DWP rules define self-employment as actively trading or earning, but UC frontline staff treat company directors as automatically self-employed.
Desired Outcome:
Ensure staff training to correctly apply UC Regulation 64 and HMRC’s definition of 'trading'.
What Could Go Wrong:
UC may impose Minimum Income Floor or inappropriate commitments on non-trading individuals.
Current Situation:
Wade’s journal message incorrectly stated that being a director = self-employed.
Action Strategy:
Provide regulatory references at appointment, escalate to senior coach if necessary.
Concern Category:
Location:
Analysis: Not available
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