Project:
464
Description:
Neo/Matrix attempts to deploy a single ERP/HCM platform and common processes across multiple departments and arm?s-length bodies with very different missions, priorities and ways of working.
Desired Outcome:
A realistic target operating model exists that standardises only what must be common, while allowing justified local variation where necessary.
What Could Go Wrong:
One-size-fits-all processes fail; departments resist adoption; the programme fragments into exceptions; benefits are diluted; implementation duration and cost increase.
Current Situation:
Multiple departments and agencies operate different systems and tailored processes and are being asked to converge on one platform and common ways of working.
Action Strategy:
Segment processes into ?must standardise? vs ?allow variation?; agree principles early; design governance for exceptions; measure standardisation benefits vs cost of divergence.
Analysis: Not available
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